Contact Center as a Service provides a seamless omnichannel experience through a single unified contact center for voice, chat, and task management. Staktron offers high-quality audio capabilities, natural interactive voice response (IVR), and interactive chatbots that operate seamlessly with web and mobile chat contact flows. For customer conversations that require additional work (e.g., email, ticket, or claim), follow-up tasks created by Staktron. Tasks without the agent’s need to switch between applications. Setup a Contact Center just for fun, take a look… 845-580-4383.
